Privacy Policy

This Privacy Policy explains:

• What information we collect and why

• How we use and protect your information

• Your rights regarding your data

• How we handle sensitive information about gender identity and LGBTQ+ status

• Our security practices and commitments

Contact Information:

• Website: https://phxbeyondbinary.com

• Email: hello@phxbeyondbinary.com

3.1 Information You Provide Directly

We collect information that you voluntarily provide to us through various means including surveys, feedback forms, email signups, and other community engagement tools. The specific information we collect may include:

3.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Information: IP address, browser type and version, device type, operating system

• Usage Information: Pages visited, time spent on pages, links clicked, referring website

• Performance Data: Page load times, errors, and other diagnostic information

This information is collected through third-party analytics and performance monitoring services.

3.3 Cookies and Tracking Technologies

First-Party Cookies: We do not currently use first-party cookies for tracking user behavior.

Third-Party Cookies: Our service providers may set cookies in your browser. These include:

Browser localStorage: We store a persistent tracking identifier in your browser's localStorage to recognize returning visitors across sessions. This identifier helps us understand user journey patterns but is not linked to your personal identity.

3.4 Advertising and Social Media Tools

We use the Meta Pixel (formerly Facebook Pixel) on our website. This is a piece of code provided by Meta Platforms, Inc. that helps us understand how visitors interact with our site after viewing our ads on Facebook or Instagram.

3.5 Information We Do NOT Collect or Store

We do not knowingly collect or store:

• Information from individuals under 18 years of age

• Full credit card numbers, CVV codes, or bank account details on our servers (payment information is handled by our payment processor)

• Government-issued identification numbers

• Health information (unless voluntarily shared in open-text responses)

• Precise geolocation data

3.6 Payment Information

When you make a payment through our website, all payment processing is handled entirely by our third-party payment processor. We do not collect, process, or store your payment information.

4.1 Primary Uses

We use your information to:

4.2 Aggregated and Anonymized Data

We may create aggregated, anonymized, or de-identified data from the information we collect. This means removing any information that could identify you personally. We may use and share this anonymized data for grant applications, reports, and public communication about our research.

4.3 Communication

You can always opt-out of promotional communications while still receiving essential service-related messages.

5.1 Recognizing Sensitivity

We recognize that information about gender identity, sexual orientation, and LGBTQ+ community affiliation is highly sensitive, especially in the current political climate. A data breach could expose vulnerable individuals to harm, discrimination, or harassment.

5.2 Special Protections

For sensitive community data, we:

• Use encryption in transit (HTTPS/TLS) for all data transmission

• Use encryption at rest for data stored in our database

• Strictly limit access: Currently, only the founder has access to personal data

• Follow security best practices for our database and hosting infrastructure

• Follow the principle of data minimization: we only collect what we truly need

5.3 Anonymization for Public Use

When we share information publicly (in reports, presentations, or communications), we:

• Remove all personally identifying information

• Aggregate data so individuals cannot be identified

• Ask for explicit consent before sharing any identifiable personal stories

6.1 We Do NOT Sell Your Data

We will never sell, rent, or trade your personal information to third parties. Your data is not a commodity.

6.2 Service Providers

We share information with trusted service providers who help us operate our website and services:

• Website Hosting and Infrastructure (Vercel Inc.) - Hosts our website on global infrastructure. Vercel Analytics provides privacy-friendly, cookie-free analytics using daily visitor hashes that cannot track you across days or websites.

• CRM and Marketing (HubSpot, Inc.) - Manages our contact forms, email communications, and visitor analytics. Sets cookies to track website activity.

• Database Hosting

• Email Delivery

• Payment Processing (PCI DSS Level 1 certified)

• Advertising and Social Media (Meta Platforms, Inc.) - We share website activity data with Meta through the Meta Pixel to measure advertising effectiveness and understand how people find our website.

Our service providers process data on our behalf and are contractually obligated to protect your information. Some providers, such as Meta, may also use data according to their own privacy policies for purposes such as ad targeting.

6.3 Legal Requirements

We may disclose your information if required by law or in response to court orders, subpoenas, or law enforcement requests. If we receive a legal request for your information, we will carefully review it and notify you unless prohibited by law.

7.1 Access Your Information

You have the right to request a copy of the personal information we hold about you. Contact us at hello@phxbeyondbinary.com.

7.2 Correct Your Information

If information we have about you is inaccurate or incomplete, you may request corrections.

7.3 Delete Your Information

You have the right to request deletion of your personal information. We will delete your contact information, survey responses, and all personal data from our active database.

7.4 Opt-Out of Communications

You may opt-out of email communications at any time by:

• Clicking the "unsubscribe" link in any email we send you

• Contacting us at hello@phxbeyondbinary.com

• Replying to any email with "UNSUBSCRIBE"

7.5 Opt-Out of Targeted Advertising

You can opt out of interest-based advertising from Meta and other advertising partners:

• Meta (Facebook/Instagram): Adjust your ad preferences at facebook.com/settings/?tab=ads

• Digital Advertising Alliance: Use the opt-out tool at optout.aboutads.info

• Network Advertising Initiative: Opt out at optout.networkadvertising.org

Note: Opting out of targeted advertising does not mean you will stop seeing ads. You will still see ads, but they may be less relevant to your interests.

7.6 Response Time

We will respond to your requests within a reasonable timeframe, typically within 30-45 days.

9.1 Technical Security

We implement industry-standard security measures:

• Encryption in Transit: All data transmitted uses HTTPS/TLS encryption

• Encryption at Rest: Sensitive data in our database is encrypted when stored

• Access Controls: Only authorized personnel have access to personal information

• Secure Authentication: Strong passwords and multi-factor authentication for admin access

9.2 Breach Response

No system is 100% secure. If a data breach occurs, we will investigate promptly, notify affected individuals as required by law, and take steps to prevent future breaches.

PHX Beyond Binary

Nooikko LLC, DBA PHX Beyond Binary

Email: hello@phxbeyondbinary.com

Website: https://phxbeyondbinary.com